Return/Shipping Policy EGCC Gator Store - effective August 2019
cached PROCESSING AND SHIPMENTS
Orders placed online are generally processed and shipped within three business days if items are in stock. If an ordered product is out of stock you will be notified via email. Please call (740) 266-9684 to request expedited service. There is an additional charge for Overnight or 2nd Day orders.
Original receipts are required for all returns. Textbooks can be returned for a full refund within the first week of classes if in original purchase condition for any reason or within the first 30 days of classes with proof of dropping the course.
shopping_cart OTHER MERCHANDISE
Electronics can be returned for full refund or exchanged if the item is defective within 30 days, but no refund if package has been opened and the item is not defective. Clothing (and other merchandise) can be returned or exchanged in original, unused condition within 30 days, with the original tags or in the original packaging, as appropriate.
store ALL MERCHANDISE
Full refunds require an original purchase receipt and will be made to the original method of payment or to an in-store credit.